Shipping Policy

Shiping Policy

We strive to deliver your goods in a timely and secure manner. This Shipping Policy outlines the terms and conditions for shipping your purchases.

  1. Shipping Destinations:

We currently ship to the following regions:

  • United Arab Emirates (For Sharjah – Dubai – Ajman in most cases If your order is placed before noon, it will be shipped out the same day (assuming stock availability) Other states If your ordered items are in stock, you will receive your products within 2-3 business days. If your items are not in stock, we will contact you immediately to inform you about expected delivery times.
  • GCC Countries (Bahrain, Qatar, Kuwait, Oman, Saudi Arabia)
  • International Shipping: For international orders outside the GCC, please contact us directly to discuss your specific needs and to check if we can accommodate your request.
  1. Shipping Methods:

We offer the following shipping options:

  • Standard Shipping: Typically delivered within 2-5 business days within all over UAE and 7-10 business days for GCC countries.
  • Express Shipping: Typically delivered within 1-3 business days within UAE and 3-5 business days for GCC countries.
  1. Shipping Costs:

Shipping costs are calculated based on the weight of your order and the delivery location. The exact shipping cost will be displayed at checkout before you complete your purchase. For international shipping, please contact us for a shipping quote.

  1. Order Processing Time:

Orders are processed within 1-2 business days after the order is placed. Please note that orders are not processed or shipped on weekends or public holidays.

  1. Tracking Your Order:

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also track your order status on our website by logging into your account.

  1. Shipping Restrictions:

Due to the nature of our products, certain restrictions may apply. Some products may be restricted or prohibited from being shipped to certain locations. If your order cannot be shipped to your location, we will contact you to discuss alternative arrangements.

  1. Delivery Issues:

If your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.

  1. Customs and Duties:

For international orders, please note that customs fees, import duties, and taxes may apply and are the responsibility of the recipient. These fees vary by country and are not included in the purchase price or shipping cost. Please check with your local customs office for more information.

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